It isn’t clear exactly what happened that caused the bug in Marvel Snap, but it was clearly related to how Tokens were supposed to be a reward found in Collector’s Caches and Reserves. Instead, players would receive their Marvel Snap Collector’s Level rewards and would either discover them empty or would get Boosters, which wasn’t supposed to happen. Second Dinner immediately said it was aware of the issue and provided updates until it was fixed, a bit over a day later. It also confirmed compensation would be provided at a later date.
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That compensation has now been delivered to Marvel Snap players. There are two types of compensation. The first is 200 Gold, which is being given to all Marvel Snap players given that everyone had to deal with the worry that their caches would be empty. The other half of the compensation is solely for those directly impacted by the error. Players who opened empty boxes or received Boosters after the update can go back and re-open those boxes for new and correct rewards.
These rewards should all be accessible in Marvel Snap right now. To receive the gold, players should check their inboxes. Note that this reward must be claimed in the next two weeks, as it will disappear after. Those who had empty caches or Booster rewards can check their Collector’s Levels and scroll down to find their reset loot boxes.
All things considered, this is a rather well-executed round of compensation from Second Dinner. While the obvious truth is that no one wishes the situation had happened in the first place, Second Dinner reacted quickly to fix the problem. Then it took what time was necessary to see who was impacted and has since provided adequate recompense. There’s some argument that those affected deserved more, but it’s certainly better than nothing.
Marvel Snap players can now resume focus on getting used to the Token shop and how unlocking cards has changed since the update. For the most part, it’s exactly like before the patch, just with the possibility of earning additional cards along the way. That should mean Marvel Snap is more rewarding and thus better than before. More cards should mean a better start to next week’s new season, too, with the introduction of the Silver Surfer card.
Marvel Snap is available now on PC and mobile devices.
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